Due to COVID-19, and in order to maintain the utmost safety for both our customers as well as our employees, we will be strictly adhering to the following regulations.

HOURS OF OPERATION:

 8AM – 4PM, Monday – Friday ONLY at our Sun Chevrolet Service Department ONLY.  Located at 104 West Genesee Street, Chittenango, NY 13037

LIMITED SERVICES ONLY:

At this time, due to limited staffing and resources, we are only able to perform the following limited services.

• Open recalls from Chevrolet
• Factory Warranty Repair
• Extended Warranty Repair
•  Emergency repairs (i.e. vehicle will not start, braking concerns, check engine light on, vehicle is unsafe to drive, must be towed in for repair)

VIP SERVICES:

At this time, due to limited staffing and resources, we are not able to perform any VIP Services, such as  NYS Inspections, Birthday Oil Changes, Birthday Details, Service Pickup and Drop Off and Free Loaner vehicles.  Please check back for updates.

IN ORDER TO MAINTAIN ALL COVID-19 SAFETY STANDARDS:

•  Service will be by appointment only.  No walk ins.
• All vehicles will need to be drop off only. There will be no waiting for vehicles to be serviced.
• Customers will be required to wear a mask when entering the service department.
• Maintain safe social distancing by adhering to the spacing marked off on the floor.
• Only one service customer at a time will be allowed at the service counter.
• If you see another customer at the service counter when you arrive, you can either wait to be waived in, or you can park your vehicle in front of the service center entrance and fill out a night drop box envelope with your keys.
• You will be contacted as soon as your vehicle is ready for pickup.
•  In order to reduce direct contact, credit card payment is preferred over the phone prior to picking up your vehicle.
•  There will be no loaner vehicles or shuttle service available.
• For your safety as well as the safety of our employees, all vehicle touch points will be sanitized & disinfected prior to and after service according to CDC standards.